Gain More Insights into Your Sales Process with BDX Call Tracking

October 20, 2015 bdxadmin

call tracking

Did you know that inbound calls convert to revenue 10 times more than web clicks? Listing your new construction home communities with BDX has gotten even better with our newly added Call Tracking feature that allows your more visibility into the calls you receive off of our site.

How does it work?

BDX Call Tracking integrates tracking phone numbers onto New Home Source and Move New Homes community and detail pages, giving you greater insight into call volume as well as the actual conversations taking place.

What are the benefits?call tracking2

With BDX Call Tracking you can improve sales through constant monitoring.

  • Builders can hear what prospective customers are calling about and understand their most common questions or concerns.
  • Gain insight into how employees handle inbound calls and use recordings as an opportunity for training and messaging.

Comprehensive reporting is readily available through our BDX Live portal to help you track:

  • Total number of calls
  • Date and time of the call
  • Phone number of caller
  • Call duration
  • Recording of each call (saved up to 30 days)

These detailed analytics enable you to return missed calls, recapture lost leads and allow you to make smarter business decisions around your operations (i.e. Staffing and open hours).

What do you need to do?

Nothing! The call tracking numbers will automatically be added to all of your BDX communities at no cost.

Not already listing your communities with BDX? Contact us today at Info@theBDX.com to expand your reach on the internet and take advantage of this great new feature!

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